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1 – 3 of 3Tanja Gut, Lilith Whiley and T. Alexandra Beauregard
Human resource management (HRM) departments report a lack of knowledge on supporting transgender employees during gender transition in the workplace. The purpose of this research…
Abstract
Purpose
Human resource management (HRM) departments report a lack of knowledge on supporting transgender employees during gender transition in the workplace. The purpose of this research is to survey the experiences of transgender workers in English-, French- and German-speaking countries to evaluate their experience of transitioning at work and the HRM support they received to do so.
Design/methodology/approach
A questionnaire consisting of 32 quantitative items and qualitative text boxes was completed by 166 transgender individuals.
Findings
Results show a mostly negative landscape with some pockets of good practice.
Research limitations/implications
Answers are based on self-report measures and data are cross-sectional.
Practical implications
Recommendations for good practice are proposed for HRM departments.
Social implications
A move towards a more inclusive workplace is needed.
Originality/value
Questions focus on HRM practices specifically, whereas other surveys have assessed work practices more broadly.
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Emma Stockdale, Laura Catherine William and Lilith Whiley
Prospective job applicants tend to use signals that are presented on corporate websites to form perceptions about the organizations. Specifically, they decide whether they would…
Abstract
Purpose
Prospective job applicants tend to use signals that are presented on corporate websites to form perceptions about the organizations. Specifically, they decide whether they would “fit in.” The purpose of this paper is to examine the explicit and implicit signals presented by Financial Times Stock Exchange 250 Index (FTSE250) companies on their corporate websites.
Design/methodology/approach
A content analysis was carried out on FTSE250 corporate websites.
Findings
While many corporate websites do include general references to diversity, they do not engage with different protected characteristics on an equal basis. Furthermore, corporate websites often espouse the legal and business cases rationale for engaging with diversity.
Research limitations/implications
The authors were restricted by the information presented on corporate websites. Further research could use a multi-modal approach and include analysis of images.
Practical implications
Companies need to consider their overall rationale for engaging with diversity. Fostering a culture of inclusion where diversity is celebrated will allow companies to showcase their genuine commitment to diversity on their websites and avoid sending disingenuous signals to minority groups.
Social implications
Increasing the perceived “fit” of minority groups in an organizational culture will foster inclusion and diversity and support minority group engagement.
Originality/value
This research examines diversity signals and relates these to job applicants’ perceptions.
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Lilith Arevshatian Whiley and Gina Grandy
The authors explore how service workers negotiate emotional laboring with “dirty” emotions while trying to meet the demands of neoliberal healthcare. In doing so, the authors…
Abstract
Purpose
The authors explore how service workers negotiate emotional laboring with “dirty” emotions while trying to meet the demands of neoliberal healthcare. In doing so, the authors theorize emotional labor in the context of healthcare as a type of embodied and emotional “dirty” work.
Design/methodology/approach
The authors apply interpretative phenomenological analysis (IPA) to their data collected from National Health Service (NHS) workers in the United Kingdom (UK).
Findings
The authors’ data show that healthcare service workers absorb, contain and quarantine emotional “dirt”, thereby protecting their organization at a cost to their own well-being. Workers also perform embodied practices to try to absolve themselves of their “dirty” labor.
Originality/value
The authors extend research on emotional “dirty” work and theorize that emotional labor can also be conceptualized as “dirty” work. Further, the authors show that emotionally laboring with “dirty” emotions is an embodied phenomenon, which involves workers absorbing and containing patients' emotional “dirt” to protect the institution (at the expense of their well-being).
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